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Warranty & service

Genuine products, backed by the manufacturer.

Last updated: November 2026

Everything we sell is genuine stock from approved channels and carries the manufacturer’s warranty. The warranty period depends on the brand and product — it is printed on the warranty card or invoice that comes with your item.

Making a claim

Keep your receipt or order confirmation. If something goes wrong, call our service team on 0736 073 111 or 0717 691 731, or bring the product with its receipt to any Anisuma showroom. We will log the claim and arrange repair or replacement with the manufacturer’s service partner.

What warranty does not cover

  • Physical or liquid damage, and damage from power surges.
  • Repairs or modifications by anyone other than an authorised service centre.
  • Normal wear, consumables and accessories, unless the manufacturer says otherwise.

These are the usual terms; the manufacturer’s own warranty statement for your product is the one that applies.

Questions? Talk to us.

You can also reach us through our contact page.